Technical overview

Shopify Odoo API integration: what's under the hood

Technical evaluators want to know how a Shopify Odoo integration actually works — which APIs it calls, how it authenticates, how it handles failures. SyncO uses Shopify's standard REST and GraphQL APIs and Odoo's standard JSON-RPC API with no proprietary surface, no black-box middleware, and no custom module install on either side.

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Shopify Odoo API

Odoo side: standard JSON-RPC with API key authentication

SyncO communicates with Odoo using the standard JSON-RPC API that every Odoo instance exposes. Authentication is via API key, generated in Odoo Settings > Technical > API Keys — the same mechanism Odoo documents for external system access. There is no proprietary endpoint, no custom module, and no ORM extension.

Shopify Odoo API

Shopify side: webhooks, REST, and GraphQL

SyncO registers webhooks with Shopify for real-time order events. Inventory writes use the Shopify REST Inventory API. Product reads and writes use a mix of REST and GraphQL depending on the operation. All calls use standard Shopify API scopes requested at OAuth install time.

Shopify Odoo API

Retry safety and failure handling

A connector that drops data on a transient API failure is not production-safe. SyncO puts every outbound call in a queue. If the Odoo or Shopify API returns an error, the job is retried with exponential backoff. Idempotent write logic ensures a retried job doesn't create duplicate records.

Implementation path

From install to live sync

01

Connect Odoo

Verify server, database, credentials, version, and company access.

02

Map operations

Choose locations, warehouses, product rules, order rules, and customer behavior.

03

Run queued sync

Move external API work through retry-safe queues instead of fragile inline actions.

04

Monitor records

Use linked identifiers and logs to understand what synced and what needs attention.

Related

Keep exploring

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From the blog

FAQ

Questions merchants ask before connecting Shopify and Odoo

Which Odoo API does SyncO use?

The standard Odoo JSON-RPC API. SyncO calls standard Odoo models (sale.order, stock.quant, product.template, res.partner) using API key authentication. There is no proprietary endpoint and no custom Odoo module required.

Which Shopify API does SyncO use?

Shopify webhooks for real-time order events, the REST Inventory API for stock level writes, and REST/GraphQL for product sync. All APIs are standard Shopify Partner APIs accessed via OAuth.

How does SyncO handle API rate limits on both sides?

SyncO uses queue-based processing with exponential backoff. Rate-limit responses from Odoo or Shopify turn into deferred retries — the job stays in the queue and is retried when the backoff window expires, rather than being dropped.

Start with your store

See how Synco Connector fits your Shopify and Odoo workflow

Open the app flow or enter your Shopify store domain to start configuring Shopify and Odoo sync.

or install from the Shopify App Store →